Director of Surgical Services Industry Updates

According to the 2020 OR Manager Career and Salary Survey, 36% of surgical services departments employ a business manager. That number has fluctuated since the 2010 survey: from 34% in 2010, 29% in 2015, and 43% in 2019.   It’s clear that Directors of Surgical Services have authority over the clinical side of the OR, but having business insight gives them a leg up. However, the existence of business manager positions means that this is a full-time job. Since surgical services are responsible for 60% of a hospital’s revenue, why isn’t this position more common?  Ruth Shuttleworth-Diaz, Director of Nursing Finance, Einstein Healthcare...

In last month’s 10 to 1 Webinar Series, “What to Know and Do About Nurse Burnout,” Kathy Beydler spoke with Dr. Margaret Below, mind-body medicine practitioner and healthcare consultant. Below, who has many years of perioperative leadership, differentiates between burnout and moral injury.    The circumstances and factors that lead to burnout and moral injury for nurses are complex and magnified by the COVID pandemic. OR leaders, including some of our 2022 Perioperative Power List winners, discuss solutions to help support staff during a historically difficult time for healthcare workers. Claudine Hoppen, Vice President of Surgical Services, Henry Ford Health System   “I think we...

Although women outnumber men in the healthcare sector, that contrast shifts in executive leadership positions. According to a McKinsey & Co. report, "Women in healthcare: Moving from the frontlines to the top rung," women represent about 66% of entry-level healthcare positions. Yet, the percentage of women in executive-level positions, including the c-suite, hovers around one-third.   Women face some of the same challenges that BIPOC professionals have when they get a seat at the table: not being taken seriously, the pressure to overcompensate to prove their competence, and trying to network among predominately male peers.  We were proud to have two amazing women...

Since the pandemic began, many full-time nurses have opted for travel assignments, seeing that they can earn much more doing the same job with a different label. According to the 2021 Nursing Solutions, Inc. Health Care Retention and RN Staffing Report, hourly rates for travel nurses are now as high as $200/hour.   How are organizations recruiting and retaining staff when the grass appears to be greener on the other side? Whitman Partners’ Perioperative Power List Class of 2022 share their insights and solutions for meeting the challenge of keeping staff on board and maintaining morale. Given why most people choose to...

Oral History Project Centers Black Nurses and Doctors Across Three Continents   When Dr. Kim Gallon, co-director of The Black Frontline (TBF), a pandemic oral history, approached Dr. Katie Boston-Leary to help them recruit Black nurses to interview, she did not need a lot of convincing to help. TBF is one of the many projects of The Armah Institute of Emotional Justice (AIEJ).  Like most historical narratives, photos and documentation from the 1918 flu pandemic did not include Black voices. This project was an opportunity to capture the voices of Black nurses and doctors during the COVID pandemic so that years from now,...

A report from data intelligence company Morning Consult, "Voices From the Frontlines of Healthcare: Part II", showed that 79% of healthcare workers surveyed said the worker shortage negatively impacted them. When asked how the reasons are familiar; EDs overcapacity, working more hours to cover for people that have quit, uncompetitive pay, and burnout from overwhelming workloads.  79% of healthcare workers surveyed said the worker shortage negatively impacted them. Healthcare is not immune to the effects of the "Great Resignation." One way to attract and keep talent is through increasing diversity and inclusion in your organization. Organizations Should be More Intentional in Cultivating BIPOC...

  Vangie Dennis planned to retire in February of 2021. That would have been the easiest, and perhaps safest, path to take considering we were a year into a global pandemic.   But Dennis was quick to admit a simple truth to herself: she was not yet ready to go.  "I went through the biggest struggle you have ever seen," said Dennis, Assistant VP of Perioperative Services at AnMed Health and president-elect of AORN (Association of perioperative Registered Nurses).   What happens next illustrates that being a mentee never ends, even for those at the highest levels of perioperative leadership. Dennis called one of her mentors, Ruth Shumaker, past president of AORN, for some advice.  "I told her I did not really...

  While innovation is the bedrock of our species’ survival, the irony is that most people bristle at the idea of change. Many find comfort in familiar approaches even when something different can improve outcomes. It’s no different in the operating room (OR). The mere suggestion of implementing organizational change can be like walking on eggshells for Directors of Surgical Services.   But a 2019 study, “Organizational change in hospitals: a qualitive case-study of staff perspectives,” showed that it was not so much the proposal of a new thing that made staff skittish. It was the failure of leadership to address concerns and engage stakeholders.   So how does one navigate these delicate lines? It could be...

  What happens when global supply chains—typically operated lean across the board—are hit with a once-in-a-century pandemic? An ongoing, collective lesson in economics.  The problem isn’t hard to understand: COVID shutdowns brought manufacturing to a near standstill, the demand for goods increased, and there is now a shortage of workers for shipping yards and warehouses. How have supply chain woes impacted hospital ORs? A recent article in Fierce Healthcare reported that hospital executives and supply chain managers believe the pandemic has uncovered soft spots in the supply chain and that organizations could be doing more to fine-tune efficiencies.   Directors of Surgical Services M. Trevor Bennett and Darrell Daniel say that for them, supply chain problems have not been any worse than a pre-pandemic year. But domino effects are a real thing; 2022 could...

  Whitman Partners is proud to honor and showcase the 40 Fast and Future Leaders of Surgical Services 2021. These perioperative leaders are rising through the ranks, taking on a highly challenging and gratifying job. Simply put, caring for and saving lives is a big deal.   Being real-life heroes, we asked them what they believed their superpower was.    Emina Arcan, Director of Operations/Nursing, Central Arizona Endoscopy My superpower as a leader is my ability to relate and connect to my staff, physicians, third-party companies, and other leaders. It allows me to build relationships with them, which is very important. The close relationships that I have with my staff and physicians enable me to see what they need, and I make sure to deliver it. They know that they can...